gezamelijke review

3 files changed, 20 insertions, 21 deletions

diff --git a/URD/1.0/chapter2.tex b/URD/1.0/chapter2.tex
index 6713739..98616c4 100644
--- a/URD/1.0/chapter2.tex
+++ b/URD/1.0/chapter2.tex
@@ -3,7 +3,7 @@
 \section{Product perspective}

 Over the last decades the client base of TOTAL COVER Insurance has grown continuously. To be able to offer a large variety of customer services and be able to adapt quickly to changes in customer demands, this CRMS is being developed.

 

-Details of the insurances must be documented formerly and must be provided to the government organizations governing the policies, using an interface to their existing software system. Additionally this system will provide an interface to other government departments that help in legal issues, as well as departments that interact with hospitals and the police.

+Details of the insurances must be documented formerly and must be provided to the government organizations governing the policies, using an interface to their existing software system. Additionally this system will provide an interface to other government departments that help in legal issues as well as departments that interact with hospitals and the police.

 

 \section{General capabilities}

 The TCCMRS consists of several components for various tasks.

@@ -12,19 +12,19 @@ For clients, either individuals or organizational representatives, the system wi
 

 For employees it will be possible to manage client information, policies, payments, claims.

 

-In the future the system might make it possible to manage their personal information, time-sheets and tracking their carrier paths. The possibility for future expansions should also be available.

+In the future the system might make it possible to manage their personal information, time-sheets and track their career paths. The possibility for future expansions should also be available.

 

 \section{General constraints}

 N/A

 

 \section{User characteristics}

-TCCMRS supports four types of users. The clients, the employee's and the system administrators. These will be described in the following subsections.

+TCCMRS supports four types of users: clients, insurance representatives, bussiness department staff and system administrators. These will be described in the following subsections.

 

 \subsection{Clients}

 Individual or organizational representatives in need of insuring risks.

 Commonly used operations by this group of users are:\

 \begin{itemize}

-         \item Do basic calculations on insurance proposals for premiums, via the website.

+         \item Do basic calculations on insurance proposals for premiums via the website.

 \end{itemize}

 

 

@@ -46,22 +46,21 @@ Commonly used operations by this group of users are:
 \end{itemize}

 

 \subsection{System Administrator}

-TOTAL COVER Insurance system administrators perform

-commonly used operations by this group of users are:

+TOTAL COVER Insurance system administrators perform administrative actions such as:

 \begin{itemize}

         \item Add, remove and query clients, policies and risks.

 \end{itemize}

 

 

 \section{Environment description}

-Interaction with the client is via the TOTAL COVER Insurance website, and thus the client is required to have a webbrowser.

+Interaction with the client takes place via the TOTAL COVER Insurance website. Therefore, the client is required to have a webbrowser.

 

 In the near future the system will facilitate client contact through mobile technologies.

 

 \section{Assumptions and dependencies}

 Assumptions:

 \begin{itemize}

-        \item There exists a user group of system administrators.

+        \item A user group of system administrators exists.

         \item Insurance proposals are registered in the system.

         \item Initial premiums can be calculated by the system.

         \item A cross-sell or up-sell is considered to be a combination offer.

diff --git a/URD/1.0/chapter3.tex b/URD/1.0/chapter3.tex
index 02d95bb..201f09d 100644
--- a/URD/1.0/chapter3.tex
+++ b/URD/1.0/chapter3.tex
@@ -24,7 +24,7 @@ Four possible priorities have been defined according to the MoSCoW convention:
             & 1\\

     \hline

     RGE02

-            & It will be possible for the system to know whether a client is being represented by a 3rd party.

+            & It will be possible for the system to know whether a client is being represented by a third party.

             & 1\\

     \hline

     RGE03

@@ -32,7 +32,7 @@ Four possible priorities have been defined according to the MoSCoW convention:
             & 1\\

     \hline

     RGE04

-            & The system will recommend cross-sell and up-sells opportunities via the insurance combination that have been entered into the system by the business department.

+            & The system will recommend cross-sell and up-sells opportunities using the insurance combination that have been entered into the system by the business department.

             & 1\\

     \hline

 \end{longtable}

@@ -50,13 +50,13 @@ Four possible priorities have been defined according to the MoSCoW convention:
     \endhead

     \hline

     RIN01

-            & Details of the insurances must be provided to the government organizations governing the policies, using an interface to their existing software system.

+            & Details of the insurances must be provided to the government organizations governing the policies using an interface to their existing software system.

             & 1\\

     \hline

     RIN02

-            &  The system will provide an interface to government departments:

+            &  The system will provide an interface to:

             \begin{itemize}

-                   \item that help in legal issues

+                   \item government departments that help in legal issues

                    \item hospitals

                    \item the police

             \end{itemize}

@@ -67,7 +67,7 @@ Four possible priorities have been defined according to the MoSCoW convention:
             & 1\\

     \hline

     RIN04

-            & The system shall provide detailed information of client on the staff's system screen once the caller has been identify.

+            & The system shall provide detailed client information on the staff's system screen once the caller has been identify.

             & 1\\

     \hline

     RIN05

@@ -75,11 +75,11 @@ Four possible priorities have been defined according to the MoSCoW convention:
             & 1\\

     \hline

     RIN06

-            & The system shall provide a basic calculations on insurance proposals for premiums via the internet website.

+            & The system shall provide basic calculations on insurance proposals for premiums via the internet website.

             & 1\\

     \hline

     RIN07

-            & The system shall be expendable with support for mobile technology.

+            & The system shall be expendable with support for mobile technologies.

             & 2\\

     \hline

     RIN08

@@ -87,7 +87,7 @@ Four possible priorities have been defined according to the MoSCoW convention:
             & 2\\

     \hline

     RIN09

-            & The accounting department will have an interface to the system, for processing invoices and payments.

+            & The accounting department will have an interface to the system for processing invoices and payments.

             & 3\\

     \hline

 \end{longtable}

@@ -114,7 +114,7 @@ Four possible priorities have been defined according to the MoSCoW convention:
             & 1\\

     \hline

     RAD03

-            & It will be possible to add additional terms and/or conditions to a policy.

+            & It will be possible to add additional terms and/or conditions to an existing policy.

             & 1\\

     \hline

     RAD04

@@ -134,7 +134,7 @@ Four possible priorities have been defined according to the MoSCoW convention:
             & 1\\

     \hline

     RAD08

-            & When a new combination is added to the system, it will check whether it is applicable to existing policies and notify the client.

+            & When a new combination is added to the system it will check whether it is applicable to existing policies and notify the client if needed.

             & 1\\

     \hline

     RAD09

@@ -149,7 +149,7 @@ Four possible priorities have been defined according to the MoSCoW convention:
             & 3\\

     \hline

     RAD10

-            & It shall be possible to add, edit, query employees details.

+            & It shall be possible to add, edit and query employees details.

             & 3\\

     \hline

     RAD11

@@ -260,7 +260,7 @@ Four possible priorities have been defined according to the MoSCoW convention:
             & 1\\

     \hline

     RPA04

-            & Premium payments shall be automatically or manually renewable .

+            & The system shall make it possible for premium payments to be renewed manually or automatically.

             & 1\\

     \hline

 \end{longtable}

diff --git a/URD/1.0/urd-1.0.pdf b/URD/1.0/urd-1.0.pdf
index d46bffd..a295449 100644
--- a/URD/1.0/urd-1.0.pdf
+++ b/URD/1.0/urd-1.0.pdf