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This chapter will illustrate all the use cases derived from the requirements.
Each requirement is modeled in the use case diagram as a single use case.
The use case diagram is shown below.
-\textit{TODO add figure of use case diagram}
In the following sections, a sequence diagram is modeled and described for each
individual use case.
-\section*{Add a new claim}
-An employee can add a claim to the claim list of a policy, first the claim has to be created.
-\begin{figure}
+
+\begin{figure}[ht]
+ \section*{Add a new claim}
+ An employee can add a claim to the claim list of a policy, first the claim has to be created.
\begin{center}
- \epsfxsize=10cm
- \begin{turn}{270}
- \epsffile{Images/Addclaim.eps}
- \end{turn}
+ \includegraphics*[angle=270, width=8cm, keepaspectratio]{Images/Addclaim.eps}
\end{center}
\end{figure}
-\section*{Add a new client}
-An employee can add a new client to the system.
-\begin{figure}
+\begin{figure}[ht]
+ \section*{Add a new client}
+ An employee can add a new client to the system.
\begin{center}
- \epsfxsize=10cm
- \begin{turn}{270}
- \epsffile{Images/Addclient.eps}
- \end{turn}
+ \includegraphics*[angle=270, width=10cm, keepaspectratio]{Images/Addclient.eps}
\end{center}
\end{figure}
-\section*{Add a new cross sell opportunity}
-First the employee is checked to see if he/she has the right authorization level (of the Business department).
-If he has the appropriate level, he can add an up sell opportunity to the up sell
-opportunities list. After it is added, the system will check if their are any insurances
-which apply to the opportunity.
-\begin{figure}
+\begin{figure}[ht]
+ \section*{Add a new cross sell opportunity}
+ First the employee is checked to see if he/she has the right authorization level (of the Business department).
+ If he has the appropriate level, he can add an up sell opportunity to the up sell
+ opportunities list. After it is added, the system will check if their are any insurances
+ which apply to the opportunity.
\begin{center}
- \epsfxsize=10cm
- \begin{turn}{270}
- \epsffile{Images/Addcrosssellopportunity.eps}
- \end{turn}
+ \includegraphics*[angle=270, width=10cm, keepaspectratio]{Images/Addcrosssellopportunity.eps}
\end{center}
\end{figure}
-\section*{Add an new individual insurance}
-First the employee is checked to see if he/she has the right authorization level ( of the Business department).
-If he has the appropriate level, he can create a new insurance.
-\begin{figure}
+\begin{figure}[h]
+ \section*{Add an new individual insurance}
+ First the employee is checked to see if he/she has the right authorization level ( of the Business department).
+ If he has the appropriate level, he can create a new insurance.
\begin{center}
- \epsfxsize=10cm
- \begin{turn}{270}
- \epsffile{Images/Addindividualinsurance.eps}
- \end{turn}
+ \includegraphics*[angle=270, width=10cm, keepaspectratio]{Images/Addindividualinsurance.eps}
\end{center}
\end{figure}
-\section*{Add an new insurance package}
-First the employee is checked to see if he/she has the right authorization level ( of the Business department).
-If he has the appropriate level, he can create a new insurance package and add single insurances.
-\begin{figure}
+\begin{figure}[h]
+ \section*{Add an new insurance package}
+ First the employee is checked to see if he/she has the right authorization level ( of the Business department).
+ If he has the appropriate level, he can create a new insurance package and add single insurances.
\begin{center}
- \epsfxsize=10cm
- \begin{turn}{270}
- \epsffile{Images/Addinsurancepackage.eps}
- \end{turn}
+ \includegraphics*[angle=270, width=10cm, keepaspectratio]{Images/Addinsurancepackage.eps}
\end{center}
\end{figure}
-\section*{Add a new payment}
-An employee can add a new payment to the a client-policy pair.
-\begin{figure}
+\begin{figure}[h]
+ \section*{Add a new payment}
+ An employee can add a new payment to the a client-policy pair.
\begin{center}
- \epsfxsize=10cm
- \begin{turn}{270}
- \epsffile{Images/Addpayment.eps}
- \end{turn}
+ \includegraphics*[angle=270, width=10cm, keepaspectratio]{Images/Addpayment.eps}
\end{center}
\end{figure}
-\section*{Add a new proposal}
-First the employee is checked to see if he/she has the right authorization level ( of the Business department).
-If he has the appropriate level, he can create a new insurance proposal. After the proposal has been created,
-the system will check if there are any cross or up sell opportunities that apply to the insurance used in the
-proposal. After the two checks, the risks which the proposal insures are created and added to the risk list
-of the proposal.
-\begin{figure}
+\begin{figure}[h]
+ \section*{Add a new proposal}
+ First the employee is checked to see if he/she has the right authorization level ( of the Business department).
+ If he has the appropriate level, he can create a new insurance proposal. After the proposal has been created,
+ the system will check if there are any cross or up sell opportunities that apply to the insurance used in the
+ proposal. After the two checks, the risks which the proposal insures are created and added to the risk list
+ of the proposal.
\begin{center}
- \epsfxsize=10cm
- \begin{turn}{270}
- \epsffile{Images/Addproposal.eps}
- \end{turn}
+ \includegraphics*[angle=270, width=10cm, keepaspectratio]{Images/Addproposal.eps}
\end{center}
\end{figure}
-\section*{Add a new representative}
-An employee can add a representative to a clients list of representatives. Before the representative can
-be added to list, it has to be created.
-\begin{figure}
+\begin{figure}[h]
+ \section*{Add a new representative}
+ An employee can add a representative to a clients list of representatives. Before the representative can
+ be added to list, it has to be created.
\begin{center}
- \epsfxsize=10cm
- \begin{turn}{270}
- \epsffile{Images/Addrepresentative.eps}
- \end{turn}
+ \includegraphics*[angle=270, width=10cm, keepaspectratio]{Images/Addrepresentative.eps}
\end{center}
\end{figure}
-\section*{Add a new risk}
-Before a risk can be added to the risks list of a insurance proposal, it has to be created.
-\begin{figure}
+\begin{figure}[h]
+ \section*{Add a new risk}
+ Before a risk can be added to the risks list of a insurance proposal, it has to be created.
\begin{center}
- \epsfxsize=10cm
- \begin{turn}{270}
- \epsffile{Images/Addrisk.eps}
- \end{turn}
+ \includegraphics*[angle=270, width=8cm, keepaspectratio]{Images/Addrisk.eps}
\end{center}
\end{figure}
-\section*{Add a new type of client}
-First the employee is checked to see if he/she has the right authorization level.
-If he has the appropriate level, he can create a new client type.
-\begin{figure}
+\begin{figure}[h]
+ \section*{Add a new type of client}
+ First the employee is checked to see if he/she has the right authorization level.
+ If he has the appropriate level, he can create a new client type.
\begin{center}
- \epsfxsize=10cm
- \begin{turn}{270}
- \epsffile{Images/Addtypeofclient.eps}
- \end{turn}
+ \includegraphics*[angle=270, width=10cm, keepaspectratio]{Images/Addtypeofclient.eps}
\end{center}
\end{figure}
-\section*{Add a new up sell opportunity}
-First the employee is checked to see if he/she has the right authorization level (of the Business department).
-If he has the appropriate level, he can add an up sell opportunity to the up sell
-opportunities list. After it is added, the system will check if their are any insurances
-which apply to the opportunity.
-\begin{figure}
+\begin{figure}[h]
+ \section*{Add a new up sell opportunity}
+ First the employee is checked to see if he/she has the right authorization level (of the Business department).
+ If he has the appropriate level, he can add an up sell opportunity to the up sell
+ opportunities list. After it is added, the system will check if their are any insurances
+ which apply to the opportunity.
\begin{center}
- \epsfxsize=10cm
- \begin{turn}{270}
- \epsffile{Images/Addupsellopportunity.eps}
- \end{turn}
+ \includegraphics*[angle=270, width=10cm, keepaspectratio]{Images/Addupsellopportunity.eps}
\end{center}
\end{figure}
-\section*{Do basic calculations via website}
-If a user is logged in at the website he can create an insurance proposal. If the proposal is created
-and the risks (1..N) are specified, it is used to calculate a premium amount. After the premium amount
-has been calculated, the proposal and the risks (1..N) will be deleted again.
-\begin{figure}
+\begin{figure}[h]
+ \section*{Do basic calculations via website}
+ If a user is logged in at the website he can create an insurance proposal. If the proposal is created
+ and the risks (1..N) are specified, it is used to calculate a premium amount. After the premium amount
+ has been calculated, the proposal and the risks (1..N) will be deleted again.
\begin{center}
- \epsfxsize=10cm
- \begin{turn}{270}
- \epsffile{Images/Basiccalculationsviawebsite.eps}
- \end{turn}
+ \includegraphics*[angle=270, width=10cm, keepaspectratio]{Images/Basiccalculationsviawebsite.eps}
\end{center}
\end{figure}
-\section*{Convert a proposal into a policy}
-First the employee is checked to see if he/she has the right authorization level.
-If he has the appropriate level, he can convert the proposal into a policy. A new policy
-is created and a payment info will be created and will be attached to it.
-\begin{figure}
+\begin{figure}[h]
+ \section*{Convert a proposal into a policy}
+ First the employee is checked to see if he/she has the right authorization level.
+ If he has the appropriate level, he can convert the proposal into a policy. A new policy
+ is created and a payment info will be created and will be attached to it.
\begin{center}
- \epsfxsize=10cm
- \begin{turn}{270}
- \epsffile{Images/Convertproposal.eps}
- \end{turn}
+ \includegraphics*[angle=270, width=10cm, keepaspectratio]{Images/Convertproposal.eps}
\end{center}
\end{figure}
-\section*{Delete a payment}
-First the employee is checked to see if he/she has the right authorization level.
-If he has the appropriate level, he can delete a payment.
-\begin{figure}
+\begin{figure}[h]
+ \section*{Delete a payment}
+ First the employee is checked to see if he/she has the right authorization level.
+ If he has the appropriate level, he can delete a payment.
\begin{center}
- \epsfxsize=10cm
- \begin{turn}{270}
- \epsffile{Images/Deletepayment.eps}
- \end{turn}
+ \includegraphics*[angle=270, width=10cm, keepaspectratio]{Images/Deletepayment.eps}
\end{center}
\end{figure}
-\section*{Delete a policy}
-First the employee is checked to see if he/she has the right authorization level.
-Then the policy, the payment info ,the payment (1..N) attached to it and
-the claims (1..M) attached to it will be deleted.
-The proposal attached to it will not be deleted, because it can be reused.
-\begin{figure}
+\begin{figure}[h]
+ \section*{Delete a policy}
+ First the employee is checked to see if he/she has the right authorization level.
+ Then the policy, the payment info ,the payment (1..N) attached to it and
+ the claims (1..M) attached to it will be deleted.
+ The proposal attached to it will not be deleted, because it can be reused.
\begin{center}
- \epsfxsize=10cm
- \begin{turn}{270}
- \epsffile{Images/Deletepolicy.eps}
- \end{turn}
+ \includegraphics*[angle=270, width=10cm, keepaspectratio]{Images/Deletepolicy.eps}
\end{center}
\end{figure}
-\section*{Delete a proposal}
-First the employee is checked to see if he/she has the right authorization level.
-Then the proposal and the risks (1..N) attached to it will be deleted. Because of the deleted
-proposal, the attached policy will also be deleted if there exists one. The Payment info, claims (1..K)
-and the payments (1..M) attached to the policy will be deleted last.
-\begin{figure}
+\begin{figure}[h]
+ \section*{Delete a proposal}
+ First the employee is checked to see if he/she has the right authorization level.
+ Then the proposal and the risks (1..N) attached to it will be deleted. Because of the deleted
+ proposal, the attached policy will also be deleted if there exists one. The Payment info, claims (1..K)
+ and the payments (1..M) attached to the policy will be deleted last.
\begin{center}
- \epsfxsize=10cm
- \begin{turn}{270}
- \epsffile{Images/Deleteproposal.eps}
- \end{turn}
+ \includegraphics*[angle=270, width=10cm, keepaspectratio]{Images/Deleteproposal.eps}
\end{center}
\end{figure}
-\section*{Edit a claim}
-An employee can edit an existing claim.
-\begin{figure}
+\begin{figure}[h]
+ \section*{Edit a claim}
+ An employee can edit an existing claim.
\begin{center}
- \epsfxsize=10cm
- \begin{turn}{270}
- \epsffile{Images/Editclaim.eps}
- \end{turn}
+ \includegraphics*[angle=270, width=10cm, keepaspectratio]{Images/Editclaim.eps}
\end{center}
\end{figure}
-\section*{Edit a client}
-An employee can edit an existing client.
-\begin{figure}
- \begin{center}
- \epsfxsize=10cm
- \begin{turn}{270}
- \epsffile{Images/EditClient.eps}
- \end{turn}
- \end{center}
-\end{figure}
-\section*{Edit an individual insurance}
-First the employee is checked to see if he/she has the right authorization level.
-If he has the appropriate level, he can edit a single insurance.
-\begin{figure}
+\begin{figure}[h]
+ \section*{Edit a client}
+ An employee can edit an existing client.
\begin{center}
- \epsfxsize=10cm
- \begin{turn}{270}
- \epsffile{Images/Editindividualinsurance.eps}
- \end{turn}
+ \includegraphics*[angle=270, width=10cm, keepaspectratio]{Images/EditClient.eps}
\end{center}
\end{figure}
-\section*{Edit an insurance package}
-First the employee is checked to see if he/she has the right authorization level.
-If he has the appropriate level, he can edit an insurance package.
-\begin{figure}
+\clearpage
+
+\begin{figure}[h]
+ \section*{Edit an individual insurance}
+ First the employee is checked to see if he/she has the right authorization level.
+ If he has the appropriate level, he can edit a single insurance.
\begin{center}
- \epsfxsize=10cm
- \begin{turn}{270}
- \epsffile{Images/Editinsurancepackage.eps}
- \end{turn}
+ \includegraphics*[angle=270, width=10cm, keepaspectratio]{Images/Editindividualinsurance.eps}
\end{center}
\end{figure}
-\section*{Edit a payment}
-An employee can edit an existing payment.
-\begin{figure}
+\begin{figure}[h]
+ \section*{Edit a payment}
+ An employee can edit an existing payment.
\begin{center}
- \epsfxsize=10cm
- \begin{turn}{270}
- \epsffile{Images/Editpayment.eps}
- \end{turn}
+ \includegraphics*[angle=270, width=10cm, keepaspectratio]{Images/Editpayment.eps}
\end{center}
\end{figure}
-\section*{Edit a policy}
-An employee can edit an existing policy.
-\begin{figure}
+\begin{figure}[h]
+ \section*{Edit a policy}
+ An employee can edit an existing policy.
\begin{center}
- \epsfxsize=10cm
- \begin{turn}{270}
- \epsffile{Images/Editpolicy.eps}
- \end{turn}
+ \includegraphics*[angle=270, width=10cm, keepaspectratio]{Images/Editpolicy.eps}
\end{center}
\end{figure}
-\section*{Edit risk}
-An employee can edit an existing risk.
-\begin{figure}
+\begin{figure}[h]
+ \section*{Edit risk}
+ An employee can edit an existing risk.
\begin{center}
- \epsfxsize=10cm
- \begin{turn}{270}
- \epsffile{Images/Editrisk.eps}
- \end{turn}
+ \includegraphics*[angle=270, width=10cm, keepaspectratio]{Images/Editrisk.eps}
\end{center}
\end{figure}
-\section*{Edit a type of client}
-First the employee is checked to see if he/she has the right authorization level.
-If he has the appropriate level, he can edit a client type.
-\begin{figure}
+\begin{figure}[h]
+ \section*{Edit a type of client}
+ First the employee is checked to see if he/she has the right authorization level.
+ If he has the appropriate level, he can edit a client type.
\begin{center}
- \epsfxsize=10cm
- \begin{turn}{270}
- \epsffile{Images/Edittypeofclient.eps}
- \end{turn}
+ \includegraphics*[angle=270, width=10cm, keepaspectratio]{Images/Edittypeofclient.eps}
\end{center}
\end{figure}
-\section*{Employee management}
-First the employee is checked to see if he/she has the right authorization level (of the Business department).
-If he has the appropriate level, he can search, add or remove a salary record from the list of salary records. If a salary record is added
-to the list, it first has to be created. When removing a salary record from the list, it will be deleted.
-\begin{figure}
+\begin{figure}[h]
+ \section*{Employee management}
+ First the employee is checked to see if he/she has the right authorization level (of the Business department).
+ If he has the appropriate level, he can search, add or remove a salary record from the list of salary records. If a salary record is added
+ to the list, it first has to be created. When removing a salary record from the list, it will be deleted.
\begin{center}
- \epsfxsize=10cm
- \begin{turn}{270}
- \epsffile{Images/Employeemanagement.eps}
- \end{turn}
+ \includegraphics*[angle=270, width=10cm, keepaspectratio]{Images/Employeemanagement.eps}
\end{center}
\end{figure}
-\section*{Generate government report}
-A report can be generated which contains all details of an insurance policy.
-\begin{figure}
+\begin{figure}[h]
+ \section*{Generate government report}
+ A report can be generated which contains all details of an insurance policy.
\begin{center}
- \epsfxsize=10cm
- \begin{turn}{270}
- \epsffile{Images/Generatereport.eps}
- \end{turn}
+ \includegraphics*[angle=270, width=10cm, keepaspectratio]{Images/Generatereport.eps}
\end{center}
\end{figure}
-\section*{Do internal career tracking}
-First the employee is checked to see if he/she has the right authorization level (of the Business department).
-If he has the appropriate level, he can search, add or remove a career step from the list of career steps. If a career step is added
-to the list, it first has to be created. When removing a career step from the list, it will be deleted.
-\begin{figure}
+\begin{figure}[h]
+ \section*{Do internal career tracking}
+ First the employee is checked to see if he/she has the right authorization level (of the Business department).
+ If he has the appropriate level, he can search, add or remove a career step from the list of career steps. If a career step is added
+ to the list, it first has to be created. When removing a career step from the list, it will be deleted.
\begin{center}
- \epsfxsize=10cm
- \begin{turn}{270}
- \epsffile{Images/Internalcareertracking.eps}
- \end{turn}
+ \includegraphics*[angle=270, width=10cm, keepaspectratio]{Images/Internalcareertracking.eps}
\end{center}
\end{figure}
-\section*{Manage a time sheet}
-When a employee wants to manage his timesheets,
-he can add, search and remove timesheets. Before he adds a timesheet to his timesheet list, he must first create it. If he removes a timesheet from his timesheet list, the timesheet will be deleted.
-\begin{figure}
+\begin{figure}[h]
+ \section*{Manage a time sheet}
+ When a employee wants to manage his timesheets,
+ he can add, search and remove timesheets. Before he adds a timesheet to his timesheet list, he must first create it. If he removes a timesheet from his timesheet list, the timesheet will be deleted.
\begin{center}
- \epsfxsize=10cm
- \begin{turn}{270}
- \epsffile{Images/ManageTimesheet.eps}
- \end{turn}
+ \includegraphics*[angle=270, width=10cm, keepaspectratio]{Images/ManageTimesheet.eps}
\end{center}
\end{figure}
-\section*{Query a client}
-An employee can query a client.
-\begin{figure}
+\begin{figure}[h]
+ \section*{Query a client}
+ An employee can query a client.
\begin{center}
- \epsfxsize=10cm
- \begin{turn}{270}
- \epsffile{Images/Queryclient.eps}
- \end{turn}
+ \includegraphics*[angle=270, width=10cm, keepaspectratio]{Images/Queryclient.eps}
\end{center}
\end{figure}
-\section*{Query an insurance package}
-First the employee is checked to see if he/she has the right authorization level (of the Business department).
-If he has the appropriate level, he can query the insurance package.
-\begin{figure}
+\begin{figure}[h]
+ \section*{Query an insurance package}
+ First the employee is checked to see if he/she has the right authorization level (of the Business department).
+ If he has the appropriate level, he can query the insurance package.
\begin{center}
- \epsfysize=10cm
- \begin{turn}{270}
- \epsffile{Images/Queryinsurancepackage.eps}
- \end{turn}
+ \includegraphics*[angle=270, width=10cm, keepaspectratio]{Images/Queryinsurancepackage.eps}
\end{center}
\end{figure}
-\section*{Query a payment}
-An employee can query a payment.
-\begin{figure}
+\begin{figure}[h]
+ \section*{Query a payment}
+ An employee can query a payment.
\begin{center}
- \epsfxsize=10cm
- \begin{turn}{270}
- \epsffile{Images/Querypayment.eps}
- \end{turn}
+ \includegraphics*[angle=270, width=10cm, keepaspectratio]{Images/Querypayment.eps}
\end{center}
\end{figure}
-\section*{Query a policy}
-An employee can query a policy.
-\begin{figure}
+\begin{figure}[h]
+ \section*{Query a policy}
+ An employee can query a policy.
\begin{center}
- \epsfxsize=10cm
- \begin{turn}{270}
- \epsffile{Images/Querypolicy.eps}
- \end{turn}
+ \includegraphics*[angle=270, width=10cm, keepaspectratio]{Images/Querypolicy.eps}
\end{center}
\end{figure}
-\section*{Query a proposal}
-An employee can query a proposal.
-\begin{figure}
+\begin{figure}[h]
+ \section*{Query a proposal}
+ An employee can query a proposal.
\begin{center}
- \epsfxsize=10cm
- \begin{turn}{270}
- \epsffile{Images/QueryProposal.eps}
- \end{turn}
+ \includegraphics*[angle=270, width=10cm, keepaspectratio]{Images/QueryProposal.eps}
\end{center}
\end{figure}
-\section*{Query a risk}
-An employee can query a risk.
-\begin{figure}
+\begin{figure}[h]
+ \section*{Query a risk}
+ An employee can query a risk.
\begin{center}
- \epsfxsize=10cm
- \begin{turn}{270}
- \epsffile{Images/Queryrisk.eps}
- \end{turn}
+ \includegraphics*[angle=270, width=10cm, keepaspectratio]{Images/Queryrisk.eps}
\end{center}
\end{figure}
-\section*{Remove a claim}
-An employee can remove a claim from a insurance policy list of claims. If the claim is
-removed from the list, it will be deleted.
-\begin{figure}
+\begin{figure}[h]
+ \section*{Remove a claim}
+ An employee can remove a claim from a insurance policy list of claims. If the claim is
+ removed from the list, it will be deleted.
\begin{center}
- \epsfxsize=10cm
- \begin{turn}{270}
- \epsffile{Images/Removeclaim.eps}
- \end{turn}
+ \includegraphics*[angle=270, width=10cm, keepaspectratio]{Images/Removeclaim.eps}
\end{center}
\end{figure}
-\section*{Remove a cross sell opportunity}
-First the employee is checked to see if he/she has the right authorization level ( of the Business department).
-If he/she has the appropriate level, he can remove an cross sell opportunity from the list.
-\begin{figure}
+\begin{figure}[h]
+ \section*{Remove a cross sell opportunity}
+ First the employee is checked to see if he/she has the right authorization level ( of the Business department).
+ If he/she has the appropriate level, he can remove an cross sell opportunity from the list.
\begin{center}
- \epsfxsize=10cm
- \begin{turn}{270}
- \epsffile{Images/Removecrosssellopportunity.eps}
- \end{turn}
+ \includegraphics*[angle=270, width=10cm, keepaspectratio]{Images/Removecrosssellopportunity.eps}
\end{center}
\end{figure}
-\section*{Remove a representative}
-An employee can remove a representative from a clients list of representatives. If the representative is
-removed from the list, it will be deleted.
-\begin{figure}
+\begin{figure}[h]
+ \section*{Remove a representative}
+ An employee can remove a representative from a clients list of representatives. If the representative is
+ removed from the list, it will be deleted.
\begin{center}
- \epsfxsize=10cm
- \begin{turn}{270}
- \epsffile{Images/Removerepresentative.eps}
- \end{turn}
+ \includegraphics*[angle=270, width=10cm, keepaspectratio]{Images/Removerepresentative.eps}
\end{center}
\end{figure}
-\section*{Remove a risk}
-An employee can remove a risk from a insurance proposal list of risk. If the risk is
-removed from the list, it will be deleted.
-\begin{figure}
+\clearpage
+
+\begin{figure}[h]
+ \section*{Remove a risk}
+ An employee can remove a risk from a insurance proposal list of risk. If the risk is
+ removed from the list, it will be deleted.
\begin{center}
- \epsfxsize=10cm
- \begin{turn}{270}
- \epsffile{Images/Removerisk.eps}
- \end{turn}
+ \includegraphics*[angle=270, width=10cm, keepaspectratio]{Images/Removerisk.eps}
\end{center}
\end{figure}
-\section*{Remove an up sell opportunity}
-First the employee is checked to see if he/she has the right authorization level ( of the Business department).
-If he/she has the appropriate level, he can remove an up sell opportunity from the list.
-\begin{figure}
+\begin{figure}[h]
+ \section*{Remove an up sell opportunity}
+ First the employee is checked to see if he/she has the right authorization level ( of the Business department).
+ If he/she has the appropriate level, he can remove an up sell opportunity from the list.
\begin{center}
- \epsfxsize=10cm
- \begin{turn}{270}
- \epsffile{Images/Removeupsellopportunity.eps}
- \end{turn}
+ \includegraphics*[angle=270, width=10cm, keepaspectratio]{Images/Removeupsellopportunity.eps}
\end{center}
\end{figure}
-\section*{Search caller details}
-the system will show the caller details, if the caller is known to the system. A caller is known if he/she is
-stored as a client.
-\begin{figure}
+\begin{figure}[h]
+ \section*{Search caller details}
+ the system will show the caller details, if the caller is known to the system. A caller is known if he/she is
+ stored as a client.
\begin{center}
- \epsfxsize=10cm
- \begin{turn}{270}
- \epsffile{Images/Searchcallerdetails.eps}
- \end{turn}
+ \includegraphics*[angle=270, width=10cm, keepaspectratio]{Images/Searchcallerdetails.eps}
\end{center}
-\end{figure}
-
+\end{figure} \ No newline at end of file