From 605855486da5000cde4a8b69fc357a8918207d7a Mon Sep 17 00:00:00 2001
From: Oliver Schinagl <oliver@schinagl.nl>
Date: Tue, 25 Oct 2005 13:52:18 +0000
Subject: Changed figures, removed epsf depandancy

Added chapter 4
---
 ADD/ADD.pdf      | Bin 255896 -> 142351 bytes
 ADD/ADD.tex      |   4 +-
 ADD/chapter3.tex |   6 +
 ADD/chapter4.tex |  25 +++
 ADD/chapter6.tex | 527 +++++++++++++++++++++----------------------------------
 5 files changed, 234 insertions(+), 328 deletions(-)

diff --git a/ADD/ADD.pdf b/ADD/ADD.pdf
index d6ba92f..6b9e1a1 100644
Binary files a/ADD/ADD.pdf and b/ADD/ADD.pdf differ
diff --git a/ADD/ADD.tex b/ADD/ADD.tex
index 19b8429..5b0ed93 100644
--- a/ADD/ADD.tex
+++ b/ADD/ADD.tex
@@ -9,10 +9,10 @@
 \documentclass[11pt,a4paper,twoside]{book}
 \usepackage{docstyle}
 \usepackage{graphicx}
-\usepackage{rotating}
+%\usepackage{rotating}
 \usepackage{longtable}
 % \usepackage[pdftex]{hyperref}
-\input{epsf}
+%\input{epsf}
 
 \renewcommand{\title}{Architectural Design Document}
 \renewcommand{\author}{W.F. Schellekens \\ O.M. Schinagl \\ T.A. van Roermund}
diff --git a/ADD/chapter3.tex b/ADD/chapter3.tex
index eb6b9c1..b4f8c9f 100644
--- a/ADD/chapter3.tex
+++ b/ADD/chapter3.tex
@@ -1,6 +1,12 @@
 \chapter{Logical view}
 
 \section{Primary presentation}
+\begin{figure}[h]
+    \begin{center}
+        \includegraphics*[angle=270, width=15cm, keepaspectratio]{Images/ClassDiagram.eps}
+        \caption{Class Diagram}
+    \end{center}
+\end{figure}
 
 \section{Element catalog}
 This section describes all of the classes in the class diagram as
diff --git a/ADD/chapter4.tex b/ADD/chapter4.tex
index 41484f4..cee79c1 100644
--- a/ADD/chapter4.tex
+++ b/ADD/chapter4.tex
@@ -1,15 +1,40 @@
 \chapter{Development view}
 
 \section{Primary presentation}
+\begin{figure}[h]
+    \begin{center}
+        \includegraphics*[angle=0, width=11cm, keepaspectratio]{Images/developmentview.eps}
+        \caption{Layered Development View}
+    \end{center}
+\end{figure}
 
 \section{Element catalog}
+This section describes the layers used to sub-divide the classes.
 
 \section{Context diagram}
+N/A
 
 \section{Variability guide}
+N/A
 
 \section{Architectural background}
 \subsection{Rationale}
+\subsubsection*{OS/Database Layer}
+The OS/Database layer makes it possible for the classes to communicate with the underlaying system as well as to store data in a database.
+
+\subsubsection*{Storage Layer}
+The storage layer contains the classes that control data that needs to be stored. E.g. the class \textit{Person} contains interfaces to retrieve information such as address and telephone numbers from a person, a person-record. Via an interface to the lower database layer it is therefore possible to store and retrieve person-records.
+
+\subsubsection*{System}
+The system layer does all the work. Calculations, generation of reports etc. The data required for all these operations is retrieved from the lower storage layer.
+
+\subsubsection*{Employee/User Function Layer}
+The Employee/User function layer supplies classes that provide functionality on a 'user' level. This meaning that employees for example have a class that gives them access to specific employee functions, next to all 'work' related functions.
+
+\subsubsection*{Interfaces (User \& External)}
+The interfaces layer provides graphical user interfaces or network interfaces for people and other systems to use the Total Cover Insurance Customer Relationship Management System.
+
 \subsection{Assumptions}
+N/A
 
 \section{Other information}
diff --git a/ADD/chapter6.tex b/ADD/chapter6.tex
index 26422c2..8ac2df0 100644
--- a/ADD/chapter6.tex
+++ b/ADD/chapter6.tex
@@ -2,489 +2,364 @@
 This chapter will illustrate all the use cases derived from the requirements.
 Each requirement is modeled in the use case diagram as a single use case.
 The use case diagram is shown below.
-\textit{TODO add figure of use case diagram}
 
 In the following sections, a sequence diagram is modeled and described for each
 individual use case.
-\section*{Add a new claim}
-An employee can add a claim to the claim list of a policy, first the claim has to be created.
-\begin{figure}
+
+\begin{figure}[ht]
+    \section*{Add a new claim}
+    An employee can add a claim to the claim list of a policy, first the claim has to be created.
     \begin{center}
-        \epsfxsize=10cm
-        \begin{turn}{270}
-            \epsffile{Images/Addclaim.eps}
-      \end{turn}
+    \includegraphics*[angle=270, width=8cm, keepaspectratio]{Images/Addclaim.eps}
     \end{center}
 \end{figure}
 
 
-\section*{Add a new client}
-An employee can add a new client to the system.
-\begin{figure}
+\begin{figure}[ht]
+    \section*{Add a new client}
+    An employee can add a new client to the system.
     \begin{center}
-        \epsfxsize=10cm
-        \begin{turn}{270}
-            \epsffile{Images/Addclient.eps}
-        \end{turn}
+        \includegraphics*[angle=270, width=10cm, keepaspectratio]{Images/Addclient.eps}
     \end{center}
 \end{figure}
 
 
-\section*{Add a new cross sell opportunity}
-First the employee is checked to see if he/she has the right authorization level  (of the Business department).
-If he has the appropriate level, he can add an up sell opportunity to the up sell
-opportunities list. After it is added, the system will check if their are any insurances
-which apply to the opportunity.
-\begin{figure}
+\begin{figure}[ht]
+    \section*{Add a new cross sell opportunity}
+    First the employee is checked to see if he/she has the right authorization level  (of the Business department).
+    If he has the appropriate level, he can add an up sell opportunity to the up sell
+    opportunities list. After it is added, the system will check if their are any insurances
+    which apply to the opportunity.
     \begin{center}
-        \epsfxsize=10cm
-        \begin{turn}{270}
-            \epsffile{Images/Addcrosssellopportunity.eps}
-        \end{turn}
+            \includegraphics*[angle=270, width=10cm, keepaspectratio]{Images/Addcrosssellopportunity.eps}
     \end{center}
 \end{figure}
 
-\section*{Add an new individual insurance}
-First the employee is checked to see if he/she has the right authorization level ( of the Business department).
-If he has the appropriate level, he can create a new insurance.
-\begin{figure}
+\begin{figure}[h]
+    \section*{Add an new individual insurance}
+    First the employee is checked to see if he/she has the right authorization level ( of the Business department).
+    If he has the appropriate level, he can create a new insurance.
     \begin{center}
-        \epsfxsize=10cm
-        \begin{turn}{270}
-            \epsffile{Images/Addindividualinsurance.eps}
-        \end{turn}
+            \includegraphics*[angle=270, width=10cm, keepaspectratio]{Images/Addindividualinsurance.eps}
     \end{center}
 \end{figure}
 
-\section*{Add an new insurance package}
-First the employee is checked to see if he/she has the right authorization level ( of the Business department).
-If he has the appropriate level, he can create a new insurance package and add single insurances.
-\begin{figure}
+\begin{figure}[h]
+    \section*{Add an new insurance package}
+    First the employee is checked to see if he/she has the right authorization level ( of the Business department).
+    If he has the appropriate level, he can create a new insurance package and add single insurances.
     \begin{center}
-        \epsfxsize=10cm
-        \begin{turn}{270}
-            \epsffile{Images/Addinsurancepackage.eps}
-        \end{turn}
+        \includegraphics*[angle=270, width=10cm, keepaspectratio]{Images/Addinsurancepackage.eps}
     \end{center}
 \end{figure}
 
-\section*{Add a new payment}
-An employee can add a new payment to the a client-policy pair.
-\begin{figure}
+\begin{figure}[h]
+    \section*{Add a new payment}
+    An employee can add a new payment to the a client-policy pair.
     \begin{center}
-        \epsfxsize=10cm
-        \begin{turn}{270}
-            \epsffile{Images/Addpayment.eps}
-        \end{turn}
+        \includegraphics*[angle=270, width=10cm, keepaspectratio]{Images/Addpayment.eps}
     \end{center}
 \end{figure}
 
-\section*{Add a new proposal}
-First the employee is checked to see if he/she has the right authorization level ( of the Business department).
-If he has the appropriate level, he can create a new insurance proposal. After the proposal has been created,
-the system will check if there are any cross or up sell opportunities that apply to the insurance used in the
-proposal. After the two checks, the risks which the proposal insures are created and added to the risk list
-of the proposal.
-\begin{figure}
+\begin{figure}[h]
+    \section*{Add a new proposal}
+    First the employee is checked to see if he/she has the right authorization level ( of the Business department).
+    If he has the appropriate level, he can create a new insurance proposal. After the proposal has been created,
+    the system will check if there are any cross or up sell opportunities that apply to the insurance used in the
+    proposal. After the two checks, the risks which the proposal insures are created and added to the risk list
+    of the proposal.
     \begin{center}
-        \epsfxsize=10cm
-        \begin{turn}{270}
-            \epsffile{Images/Addproposal.eps}
-        \end{turn}
+        \includegraphics*[angle=270, width=10cm, keepaspectratio]{Images/Addproposal.eps}
     \end{center}
 \end{figure}
 
-\section*{Add a new representative}
-An employee can add a representative to a clients list of representatives. Before the representative can
-be added to list, it has to be created.
-\begin{figure}
+\begin{figure}[h]
+    \section*{Add a new representative}
+    An employee can add a representative to a clients list of representatives. Before the representative can
+    be added to list, it has to be created.
     \begin{center}
-        \epsfxsize=10cm
-        \begin{turn}{270}
-            \epsffile{Images/Addrepresentative.eps}
-        \end{turn}
+        \includegraphics*[angle=270, width=10cm, keepaspectratio]{Images/Addrepresentative.eps}
     \end{center}
 \end{figure}
 
-\section*{Add a new risk}
-Before a risk can be added to the risks list of a insurance proposal, it has to be created.
-\begin{figure}
+\begin{figure}[h]
+    \section*{Add a new risk}
+    Before a risk can be added to the risks list of a insurance proposal, it has to be created.
     \begin{center}
-        \epsfxsize=10cm
-        \begin{turn}{270}
-            \epsffile{Images/Addrisk.eps}
-        \end{turn}
+        \includegraphics*[angle=270, width=8cm, keepaspectratio]{Images/Addrisk.eps}
     \end{center}
 \end{figure}
 
-\section*{Add a new type of client}
-First the employee is checked to see if he/she has the right authorization level.
-If he has the appropriate level, he can create a new client type.
-\begin{figure}
+\begin{figure}[h]
+    \section*{Add a new type of client}
+    First the employee is checked to see if he/she has the right authorization level.
+    If he has the appropriate level, he can create a new client type.
     \begin{center}
-        \epsfxsize=10cm
-        \begin{turn}{270}
-            \epsffile{Images/Addtypeofclient.eps}
-        \end{turn}
+        \includegraphics*[angle=270, width=10cm, keepaspectratio]{Images/Addtypeofclient.eps}
     \end{center}
 \end{figure}
 
-\section*{Add a new up sell opportunity}
-First the employee is checked to see if he/she has the right authorization level  (of the Business department).
-If he has the appropriate level, he can add an up sell opportunity to the up sell
-opportunities list. After it is added, the system will check if their are any insurances
-which apply to the opportunity.
-\begin{figure}
+\begin{figure}[h]
+    \section*{Add a new up sell opportunity}
+    First the employee is checked to see if he/she has the right authorization level  (of the Business department).
+    If he has the appropriate level, he can add an up sell opportunity to the up sell
+    opportunities list. After it is added, the system will check if their are any insurances
+    which apply to the opportunity.
     \begin{center}
-        \epsfxsize=10cm
-        \begin{turn}{270}
-            \epsffile{Images/Addupsellopportunity.eps}
-        \end{turn}
+        \includegraphics*[angle=270, width=10cm, keepaspectratio]{Images/Addupsellopportunity.eps}
     \end{center}
 \end{figure}
 
-\section*{Do basic calculations via website}
-If a user is logged in at the website he can create an insurance proposal. If the proposal is created
-and the risks (1..N) are specified, it is used to calculate a premium amount. After the premium amount
-has been calculated, the proposal and the risks (1..N) will be deleted again.
-\begin{figure}
+\begin{figure}[h]
+    \section*{Do basic calculations via website}
+    If a user is logged in at the website he can create an insurance proposal. If the proposal is created
+    and the risks (1..N) are specified, it is used to calculate a premium amount. After the premium amount
+    has been calculated, the proposal and the risks (1..N) will be deleted again.
     \begin{center}
-        \epsfxsize=10cm
-        \begin{turn}{270}
-            \epsffile{Images/Basiccalculationsviawebsite.eps}
-        \end{turn}
+        \includegraphics*[angle=270, width=10cm, keepaspectratio]{Images/Basiccalculationsviawebsite.eps}
     \end{center}
 \end{figure}
 
-\section*{Convert a proposal into a policy}
-First the employee is checked to see if he/she has the right authorization level.
-If he has the appropriate level, he can convert the proposal into a policy. A new policy
-is created and a payment info will be created and will be attached to it.
-\begin{figure}
+\begin{figure}[h]
+    \section*{Convert a proposal into a policy}
+    First the employee is checked to see if he/she has the right authorization level.
+    If he has the appropriate level, he can convert the proposal into a policy. A new policy
+    is created and a payment info will be created and will be attached to it.
     \begin{center}
-        \epsfxsize=10cm
-        \begin{turn}{270}
-            \epsffile{Images/Convertproposal.eps}
-        \end{turn}
+        \includegraphics*[angle=270, width=10cm, keepaspectratio]{Images/Convertproposal.eps}
     \end{center}
 \end{figure}
 
-\section*{Delete a payment}
-First the employee is checked to see if he/she has the right authorization level.
-If he has the appropriate level, he can delete a payment.
-\begin{figure}
+\begin{figure}[h]
+    \section*{Delete a payment}
+    First the employee is checked to see if he/she has the right authorization level.
+    If he has the appropriate level, he can delete a payment.
     \begin{center}
-        \epsfxsize=10cm
-        \begin{turn}{270}
-            \epsffile{Images/Deletepayment.eps}
-        \end{turn}
+        \includegraphics*[angle=270, width=10cm, keepaspectratio]{Images/Deletepayment.eps}
     \end{center}
 \end{figure}
 
-\section*{Delete a policy}
-First the employee is checked to see if he/she has the right authorization level.
-Then the policy, the payment info ,the payment (1..N) attached to it and
-the claims (1..M) attached to it will be deleted.
-The proposal attached to it will not be deleted, because it can be reused.
-\begin{figure}
+\begin{figure}[h]
+    \section*{Delete a policy}
+    First the employee is checked to see if he/she has the right authorization level.
+    Then the policy, the payment info ,the payment (1..N) attached to it and
+    the claims (1..M) attached to it will be deleted.
+    The proposal attached to it will not be deleted, because it can be reused.
     \begin{center}
-        \epsfxsize=10cm
-        \begin{turn}{270}
-            \epsffile{Images/Deletepolicy.eps}
-        \end{turn}
+        \includegraphics*[angle=270, width=10cm, keepaspectratio]{Images/Deletepolicy.eps}
     \end{center}
 \end{figure}
 
-\section*{Delete a proposal}
-First the employee is checked to see if he/she has the right authorization level.
-Then the proposal and the risks (1..N) attached to it will be deleted. Because of the deleted
-proposal, the attached policy will also be deleted if there exists one. The Payment info, claims (1..K)
-and the payments (1..M) attached to the policy will be deleted last.
-\begin{figure}
+\begin{figure}[h]
+    \section*{Delete a proposal}
+    First the employee is checked to see if he/she has the right authorization level.
+    Then the proposal and the risks (1..N) attached to it will be deleted. Because of the deleted
+    proposal, the attached policy will also be deleted if there exists one. The Payment info, claims (1..K)
+    and the payments (1..M) attached to the policy will be deleted last.
     \begin{center}
-        \epsfxsize=10cm
-        \begin{turn}{270}
-            \epsffile{Images/Deleteproposal.eps}
-        \end{turn}
+        \includegraphics*[angle=270, width=10cm, keepaspectratio]{Images/Deleteproposal.eps}
     \end{center}
 \end{figure}
 
-\section*{Edit a claim}
-An employee can edit an existing claim.
-\begin{figure}
+\begin{figure}[h]
+    \section*{Edit a claim}
+    An employee can edit an existing claim.
     \begin{center}
-        \epsfxsize=10cm
-        \begin{turn}{270}
-            \epsffile{Images/Editclaim.eps}
-        \end{turn}
+        \includegraphics*[angle=270, width=10cm, keepaspectratio]{Images/Editclaim.eps}
     \end{center}
 \end{figure}
 
-\section*{Edit a client}
-An employee can edit an existing client.
-\begin{figure}
-    \begin{center}
-        \epsfxsize=10cm
-        \begin{turn}{270}
-            \epsffile{Images/EditClient.eps}
-        \end{turn}
-    \end{center}
-\end{figure}
 
-\section*{Edit an individual insurance}
-First the employee is checked to see if he/she has the right authorization level.
-If he has the appropriate level, he can edit a single insurance.
-\begin{figure}
+\begin{figure}[h]
+    \section*{Edit a client}
+    An employee can edit an existing client.
     \begin{center}
-        \epsfxsize=10cm
-        \begin{turn}{270}
-            \epsffile{Images/Editindividualinsurance.eps}
-        \end{turn}
+        \includegraphics*[angle=270, width=10cm, keepaspectratio]{Images/EditClient.eps}
     \end{center}
 \end{figure}
 
-\section*{Edit an insurance package}
-First the employee is checked to see if he/she has the right authorization level.
-If he has the appropriate level, he can edit an insurance package.
-\begin{figure}
+\clearpage
+
+\begin{figure}[h]
+    \section*{Edit an individual insurance}
+    First the employee is checked to see if he/she has the right authorization level.
+    If he has the appropriate level, he can edit a single insurance.
     \begin{center}
-        \epsfxsize=10cm
-        \begin{turn}{270}
-            \epsffile{Images/Editinsurancepackage.eps}
-        \end{turn}
+        \includegraphics*[angle=270, width=10cm, keepaspectratio]{Images/Editindividualinsurance.eps}
     \end{center}
 \end{figure}
 
-\section*{Edit a payment}
-An employee can edit an existing payment.
-\begin{figure}
+\begin{figure}[h]
+    \section*{Edit a payment}
+    An employee can edit an existing payment.
     \begin{center}
-        \epsfxsize=10cm
-        \begin{turn}{270}
-            \epsffile{Images/Editpayment.eps}
-        \end{turn}
+        \includegraphics*[angle=270, width=10cm, keepaspectratio]{Images/Editpayment.eps}
     \end{center}
 \end{figure}
 
-\section*{Edit a policy}
-An employee can edit an existing policy.
-\begin{figure}
+\begin{figure}[h]
+    \section*{Edit a policy}
+    An employee can edit an existing policy.
     \begin{center}
-        \epsfxsize=10cm
-        \begin{turn}{270}
-            \epsffile{Images/Editpolicy.eps}
-        \end{turn}
+        \includegraphics*[angle=270, width=10cm, keepaspectratio]{Images/Editpolicy.eps}
     \end{center}
 \end{figure}
 
-\section*{Edit risk}
-An employee can edit an existing risk.
-\begin{figure}
+\begin{figure}[h]
+    \section*{Edit risk}
+    An employee can edit an existing risk.
     \begin{center}
-        \epsfxsize=10cm
-        \begin{turn}{270}
-            \epsffile{Images/Editrisk.eps}
-        \end{turn}
+        \includegraphics*[angle=270, width=10cm, keepaspectratio]{Images/Editrisk.eps}
     \end{center}
 \end{figure}
 
-\section*{Edit a type of client}
-First the employee is checked to see if he/she has the right authorization level.
-If he has the appropriate level, he can edit a client type.
-\begin{figure}
+\begin{figure}[h]
+    \section*{Edit a type of client}
+    First the employee is checked to see if he/she has the right authorization level.
+    If he has the appropriate level, he can edit a client type.
     \begin{center}
-        \epsfxsize=10cm
-        \begin{turn}{270}
-            \epsffile{Images/Edittypeofclient.eps}
-        \end{turn}
+        \includegraphics*[angle=270, width=10cm, keepaspectratio]{Images/Edittypeofclient.eps}
     \end{center}
 \end{figure}
 
-\section*{Employee management}
-First the employee is checked to see if he/she has the right authorization level  (of the Business department).
-If he has the appropriate level, he can search, add or remove a salary record from the list of salary records. If a salary record is added
-to the list, it first has to be created. When removing a salary record from the list, it will be deleted.
-\begin{figure}
+\begin{figure}[h]
+    \section*{Employee management}
+    First the employee is checked to see if he/she has the right authorization level  (of the Business department).
+    If he has the appropriate level, he can search, add or remove a salary record from the list of salary records. If a salary record is added
+    to the list, it first has to be created. When removing a salary record from the list, it will be deleted.
     \begin{center}
-        \epsfxsize=10cm
-        \begin{turn}{270}
-            \epsffile{Images/Employeemanagement.eps}
-        \end{turn}
+        \includegraphics*[angle=270, width=10cm, keepaspectratio]{Images/Employeemanagement.eps}
     \end{center}
 \end{figure}
 
-\section*{Generate government report}
-A report can be generated which contains all details of an insurance policy.
-\begin{figure}
+\begin{figure}[h]
+    \section*{Generate government report}
+    A report can be generated which contains all details of an insurance policy.
     \begin{center}
-        \epsfxsize=10cm
-        \begin{turn}{270}
-            \epsffile{Images/Generatereport.eps}
-        \end{turn}
+        \includegraphics*[angle=270, width=10cm, keepaspectratio]{Images/Generatereport.eps}
     \end{center}
 \end{figure}
 
-\section*{Do internal career tracking}
-First the employee is checked to see if he/she has the right authorization level  (of the Business department).
-If he has the appropriate level, he can search, add or remove a career step from the list of career steps. If a career step is added
-to the list, it first has to be created. When removing a career step from the list, it will be deleted.
-\begin{figure}
+\begin{figure}[h]
+    \section*{Do internal career tracking}
+    First the employee is checked to see if he/she has the right authorization level  (of the Business department).
+    If he has the appropriate level, he can search, add or remove a career step from the list of career steps. If a career step is added
+    to the list, it first has to be created. When removing a career step from the list, it will be deleted.
     \begin{center}
-        \epsfxsize=10cm
-        \begin{turn}{270}
-            \epsffile{Images/Internalcareertracking.eps}
-        \end{turn}
+        \includegraphics*[angle=270, width=10cm, keepaspectratio]{Images/Internalcareertracking.eps}
     \end{center}
 \end{figure}
 
-\section*{Manage a time sheet}
-When a employee wants to manage his timesheets,
-he can add, search and remove timesheets. Before he adds a timesheet to his timesheet list, he must first create it. If he removes a timesheet from his timesheet list, the timesheet will be deleted.
-\begin{figure}
+\begin{figure}[h]
+    \section*{Manage a time sheet}
+    When a employee wants to manage his timesheets,
+    he can add, search and remove timesheets. Before he adds a timesheet to his timesheet list, he must first create it. If he removes a timesheet from his timesheet list, the timesheet will be deleted.
     \begin{center}
-        \epsfxsize=10cm
-        \begin{turn}{270}
-            \epsffile{Images/ManageTimesheet.eps}
-        \end{turn}
+        \includegraphics*[angle=270, width=10cm, keepaspectratio]{Images/ManageTimesheet.eps}
     \end{center}
 \end{figure}
 
-\section*{Query a client}
-An employee can query a client.
-\begin{figure}
+\begin{figure}[h]
+    \section*{Query a client}
+    An employee can query a client.
     \begin{center}
-        \epsfxsize=10cm
-        \begin{turn}{270}
-            \epsffile{Images/Queryclient.eps}
-        \end{turn}
+        \includegraphics*[angle=270, width=10cm, keepaspectratio]{Images/Queryclient.eps}
     \end{center}
 \end{figure}
 
-\section*{Query an insurance package}
-First the employee is checked to see if he/she has the right authorization level (of the Business department).
-If he has the appropriate level, he can query the insurance package.
-\begin{figure}
+\begin{figure}[h]
+    \section*{Query an insurance package}
+    First the employee is checked to see if he/she has the right authorization level (of the Business department).
+    If he has the appropriate level, he can query the insurance package.
     \begin{center}
-        \epsfysize=10cm
-        \begin{turn}{270}
-            \epsffile{Images/Queryinsurancepackage.eps}
-        \end{turn}
+        \includegraphics*[angle=270, width=10cm, keepaspectratio]{Images/Queryinsurancepackage.eps}
     \end{center}
 \end{figure}
 
-\section*{Query a payment}
-An employee can query a payment.
-\begin{figure}
+\begin{figure}[h]
+    \section*{Query a payment}
+    An employee can query a payment.
     \begin{center}
-        \epsfxsize=10cm
-        \begin{turn}{270}
-            \epsffile{Images/Querypayment.eps}
-        \end{turn}
+        \includegraphics*[angle=270, width=10cm, keepaspectratio]{Images/Querypayment.eps}
     \end{center}
 \end{figure}
 
-\section*{Query a policy}
-An employee can query a policy.
-\begin{figure}
+\begin{figure}[h]
+    \section*{Query a policy}
+    An employee can query a policy.
     \begin{center}
-        \epsfxsize=10cm
-        \begin{turn}{270}
-            \epsffile{Images/Querypolicy.eps}
-        \end{turn}
+        \includegraphics*[angle=270, width=10cm, keepaspectratio]{Images/Querypolicy.eps}
     \end{center}
 \end{figure}
 
-\section*{Query a proposal}
-An employee can query a proposal.
-\begin{figure}
+\begin{figure}[h]
+    \section*{Query a proposal}
+    An employee can query a proposal.
     \begin{center}
-        \epsfxsize=10cm
-        \begin{turn}{270}
-            \epsffile{Images/QueryProposal.eps}
-        \end{turn}
+        \includegraphics*[angle=270, width=10cm, keepaspectratio]{Images/QueryProposal.eps}
     \end{center}
 \end{figure}
 
-\section*{Query a risk}
-An employee can query a risk.
-\begin{figure}
+\begin{figure}[h]
+    \section*{Query a risk}
+    An employee can query a risk.
     \begin{center}
-        \epsfxsize=10cm
-        \begin{turn}{270}
-            \epsffile{Images/Queryrisk.eps}
-        \end{turn}
+        \includegraphics*[angle=270, width=10cm, keepaspectratio]{Images/Queryrisk.eps}
     \end{center}
 \end{figure}
 
-\section*{Remove a claim}
-An employee can remove a claim from a insurance policy list of claims. If the claim is
-removed from the list, it will be deleted.
-\begin{figure}
+\begin{figure}[h]
+    \section*{Remove a claim}
+    An employee can remove a claim from a insurance policy list of claims. If the claim is
+    removed from the list, it will be deleted.
     \begin{center}
-        \epsfxsize=10cm
-        \begin{turn}{270}
-            \epsffile{Images/Removeclaim.eps}
-        \end{turn}
+        \includegraphics*[angle=270, width=10cm, keepaspectratio]{Images/Removeclaim.eps}
     \end{center}
 \end{figure}
 
-\section*{Remove a cross sell opportunity}
-First the employee is checked to see if he/she has the right authorization level ( of the Business department).
-If he/she has the appropriate level, he can remove an cross sell opportunity from the list.
-\begin{figure}
+\begin{figure}[h]
+    \section*{Remove a cross sell opportunity}
+    First the employee is checked to see if he/she has the right authorization level ( of the Business department).
+    If he/she has the appropriate level, he can remove an cross sell opportunity from the list.
     \begin{center}
-        \epsfxsize=10cm
-        \begin{turn}{270}
-            \epsffile{Images/Removecrosssellopportunity.eps}
-        \end{turn}
+        \includegraphics*[angle=270, width=10cm, keepaspectratio]{Images/Removecrosssellopportunity.eps}
     \end{center}
 \end{figure}
 
-\section*{Remove a representative}
-An employee can remove a representative from a clients list of representatives. If the representative is
-removed from the list, it will be deleted.
-\begin{figure}
+\begin{figure}[h]
+    \section*{Remove a representative}
+    An employee can remove a representative from a clients list of representatives. If the representative is
+    removed from the list, it will be deleted.
     \begin{center}
-        \epsfxsize=10cm
-        \begin{turn}{270}
-            \epsffile{Images/Removerepresentative.eps}
-        \end{turn}
+        \includegraphics*[angle=270, width=10cm, keepaspectratio]{Images/Removerepresentative.eps}
     \end{center}
 \end{figure}
 
-\section*{Remove a risk}
-An employee can remove a risk from a insurance proposal list of risk. If the risk is
-removed from the list, it will be deleted.
-\begin{figure}
+\clearpage
+
+\begin{figure}[h]
+    \section*{Remove a risk}
+    An employee can remove a risk from a insurance proposal list of risk. If the risk is
+    removed from the list, it will be deleted.
     \begin{center}
-        \epsfxsize=10cm
-        \begin{turn}{270}
-            \epsffile{Images/Removerisk.eps}
-        \end{turn}
+        \includegraphics*[angle=270, width=10cm, keepaspectratio]{Images/Removerisk.eps}
     \end{center}
 \end{figure}
 
-\section*{Remove an up sell opportunity}
-First the employee is checked to see if he/she has the right authorization level ( of the Business department).
-If he/she has the appropriate level, he can remove an up sell opportunity from the list.
-\begin{figure}
+\begin{figure}[h]
+    \section*{Remove an up sell opportunity}
+    First the employee is checked to see if he/she has the right authorization level ( of the Business department).
+    If he/she has the appropriate level, he can remove an up sell opportunity from the list.
     \begin{center}
-        \epsfxsize=10cm
-        \begin{turn}{270}
-            \epsffile{Images/Removeupsellopportunity.eps}
-        \end{turn}
+        \includegraphics*[angle=270, width=10cm, keepaspectratio]{Images/Removeupsellopportunity.eps}
     \end{center}
 \end{figure}
 
-\section*{Search caller details}
-the system will show the caller details, if the caller is known to the system. A caller is known if he/she is
-stored as a client.
-\begin{figure}
+\begin{figure}[h]
+    \section*{Search caller details}
+    the system will show the caller details, if the caller is known to the system. A caller is known if he/she is
+    stored as a client.
     \begin{center}
-        \epsfxsize=10cm
-        \begin{turn}{270}
-            \epsffile{Images/Searchcallerdetails.eps}
-        \end{turn}
+        \includegraphics*[angle=270, width=10cm, keepaspectratio]{Images/Searchcallerdetails.eps}
     \end{center}
-\end{figure}
-
+\end{figure}
\ No newline at end of file
-- 
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