\chapter{User Scenarios}
This chapter will illustrate all the use cases derived from the requirements.
Each requirement is modeled in the use case diagram as a single use case.
The use case diagram is shown below.
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In the following sections, a sequence diagram is modeled and described for each
individual use case.
\section*{Add a new claim}
An employee can add a claim to the claim list of a policy, first the claim has to be created.
\begin{figure}
    \begin{center}
        \epsfxsize=10cm
        \epsffile{Images/Addclaim.eps}
    \end{center}
\end{figure}


\section*{Add a new client}
An employee can add a new client to the system.
\begin{figure}
    \begin{center}
        \epsfxsize=10cm
        \epsffile{Images/Addclient.eps}
    \end{center}
\end{figure}


\section*{Add a new cross sell opportunity}
First the employee is checked to see if he/she has the right authorization level  (of the Business department).
If he has the appropriate level, he can add an up sell opportunity to the up sell
opportunities list. After it is added, the system will check if their are any insurances
which apply to the opportunity.
\begin{figure}
    \begin{center}
        \epsfxsize=10cm
        \epsffile{Images/Addcrosssellopportunity.eps}
    \end{center}
\end{figure}

\section*{Add an new individual insurance}
First the employee is checked to see if he/she has the right authorization level ( of the Business department).
If he has the appropriate level, he can create a new insurance.
\begin{figure}
    \begin{center}
        \epsfxsize=10cm
        \epsffile{Images/Addindividualinsurance.eps}
    \end{center}
\end{figure}

\section*{Add an new insurance package}
First the employee is checked to see if he/she has the right authorization level ( of the Business department).
If he has the appropriate level, he can create a new insurance package and add single insurances.
\begin{figure}
    \begin{center}
        \epsfxsize=10cm
        \epsffile{Images/Addinsurancepackage.eps}
    \end{center}
\end{figure}

\section*{Add a new payment}
An employee can add a new payment to the a client-policy pair.
\begin{figure}
    \begin{center}
        \epsfxsize=10cm
        \epsffile{Images/Addpayment.eps}
    \end{center}
\end{figure}

\section*{Add a new proposal}

\begin{figure}
    \begin{center}
        \epsfxsize=10cm
        \epsffile{Images/Addproposal.eps}
    \end{center}
\end{figure}

\section*{Add a new representative}

\begin{figure}
    \begin{center}
        \epsfxsize=10cm
        \epsffile{Images/Addrepresentative.eps}
    \end{center}
\end{figure}

\section*{Add a new risk}

\begin{figure}
    \begin{center}
        \epsfxsize=10cm
        \epsffile{Images/Addrisk.eps}
    \end{center}
\end{figure}

\section*{Add a new type of client}

\begin{figure}
    \begin{center}
        \epsfxsize=10cm
        \epsffile{Images/Addtypeofclient.eps}
    \end{center}
\end{figure}

\section*{Add a new up sell opportunity}

\begin{figure}
    \begin{center}
        \epsfxsize=10cm
        \epsffile{Images/Addupsellopportunity.eps}
    \end{center}
\end{figure}

\section*{Do basic calculations via website}

\begin{figure}
    \begin{center}
        \epsfxsize=10cm
        \epsffile{Images/Basiccalculationsviawebsite.eps}
    \end{center}
\end{figure}

\section*{Convert a proposal into a policy}

\begin{figure}
    \begin{center}
        \epsfxsize=10cm
        \epsffile{Images/Convertproposal.eps}
    \end{center}
\end{figure}

\section*{Delete a payment}

\begin{figure}
    \begin{center}
        \epsfxsize=10cm
        \epsffile{Images/Deletepayment.eps}
    \end{center}
\end{figure}

\section*{Delete a policy}

\begin{figure}
    \begin{center}
        \epsfxsize=10cm
        \epsffile{Images/Deletepolicy.eps}
    \end{center}
\end{figure}

\section*{Delete a proposal}

\begin{figure}
    \begin{center}
        \epsfxsize=10cm
        \epsffile{Images/Deleteproposal.eps}
    \end{center}
\end{figure}

\section*{Edit a claim}

\begin{figure}
    \begin{center}
        \epsfxsize=10cm
        \epsffile{Images/Editclaim.eps}
    \end{center}
\end{figure}

\section*{Edit a client}

\begin{figure}
    \begin{center}
        \epsfxsize=10cm
        \epsffile{Images/EditClient.eps}
    \end{center}
\end{figure}

\section*{Edit an individual insurance}

\begin{figure}
    \begin{center}
        \epsfxsize=10cm
        \epsffile{Images/Editindividualinsurance.eps}
    \end{center}
\end{figure}

\section*{Edit an insurance package}

\begin{figure}
    \begin{center}
        \epsfxsize=10cm
        \epsffile{Images/Editinsurancepackage.eps}
    \end{center}
\end{figure}

\section*{Edit a payment}

\begin{figure}
    \begin{center}
        \epsfxsize=10cm
        \epsffile{Images/Editpayment.eps}
    \end{center}
\end{figure}

\section*{Edit a policy}

\begin{figure}
    \begin{center}
        \epsfxsize=10cm
        \epsffile{Images/Editpolicy.eps}
    \end{center}
\end{figure}

\section*{Edit risk}

\begin{figure}
    \begin{center}
        \epsfxsize=10cm
        \epsffile{Images/Editrisk.eps}
    \end{center}
\end{figure}

\section*{Edit a type of client}

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\section*{Employee management}

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\section*{Generate government report}

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\section*{Do internal career tracking}

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\section*{Manage a time sheet}

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\section*{Query a client}

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\section*{Query an insurance package}

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\section*{Query a payment}

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\section*{Query a policy}

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\section*{Query a proposal}

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\section*{Query a risk}

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\section*{Remove a claim}

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\section*{Remove a cross sell opportunity}

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\section*{Remove a representative}

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\section*{Remove a risk}

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\section*{Remove an up sell opportunity}

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\section*{Search caller details}

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\section*{}

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