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 \chapter{User Scenarios}
-\textit{Sequence diagrams}
+This chapter will illustrate all the use cases derived from the requirements.
+Each requirement is modeled in the use case diagram as a single use case.
+The use case diagram is shown below.
+\textit{TODO add figure of use case diagram}
+
+In the following sections, a sequence diagram is modeled and described for each
+individual use case.
+\section*{Add a claim}
+
+
+\textit{TODO add figure}
+
+
+\section*{Add a client}
+
+\textit{TODO add figure}
+
+\section*{Add a cross sell opportunity}
+
+\textit{TODO add figure}
+
+\section*{Add an individual insurance}
+
+\textit{TODO add figure}
+
+\section*{Add an insurance package}
+
+\textit{TODO add figure}
+
+\section*{}
+
+\textit{TODO add figure}
+
+\section*{}
+
+\textit{TODO add figure}
+
+\section*{}
+
+\textit{TODO add figure}
+
+\section*{}
+
+\textit{TODO add figure}
+
+\section*{}
+
+\textit{TODO add figure}
+
+\section*{}
+
+\textit{TODO add figure}
+
+\section*{}
+
+\textit{TODO add figure}
+
+\section*{}
+
+\textit{TODO add figure}
+
+\section*{}
+
+\textit{TODO add figure}
+
+\section*{}
+
+\textit{TODO add figure}
+
+\section*{}
+
+\textit{TODO add figure}
+
+\section*{}
+
+\textit{TODO add figure}
+
+\section*{}
+
+\textit{TODO add figure}
+
+\section*{}
+
+\textit{TODO add figure}
+
+\section*{}
+
+\textit{TODO add figure}
+
+\section*{}
+
+\textit{TODO add figure}
+
+\section*{}
+
+\textit{TODO add figure}
+\ No newline at end of file